ERP and systems integration
Your systems don't talk to each other, and someone pays for it by retyping. We make your ERP (SAP Business One, Sage, Odoo, NetSuite), your Shopify store, your shop floor and your bank exchange data on their own — without replacing what already works, with monitored routines and code you own.
When integration pays for itself
The cost of systems that don't talk doesn't arrive as an invoice: it arrives as staff hours, wrong stock levels and decisions made on stale numbers.
- An order lands in the online store, someone copies it into the ERP, and the two stock counts never match.
- Output is logged in the plant system and retyped into the ERP at the end of the day — when someone remembers.
- Finance exports the bank statement, fixes it by hand and imports it into the ERP every Monday.
- Each software vendor blames the other system, and the integration never gets done.
- You've heard "just replace everything with ours" and you know what shutting the business down for that would cost.
What we deliver
From a map of what exists to documented code. Without replacing anything that still works.
Survey of what's already there
Which systems, which data, who types what and where. The output is a one-page map: every piece of information and the path it travels today. It's common to find that half the retyping never needed to exist.
API, file or database integration
When a system has a documented API, we use it. When it only exports files (CSV, XML, EDI), we read them on a schedule. When the database is accessible, we integrate there. We pick the route the other side allows, not the one that looks good on paper.
ERP talking to operations
Orders, stock, output and invoicing flowing between the ERP and your shop floor, e-commerce and fleet systems. What the machine produced reaches the ERP without a spreadsheet; what the ERP invoiced comes back to the operations dashboard.
Routines that run on their own
Sync at the right time, with a log of what went through, what failed and why. A failure becomes an alert to the right person, not a surprise at month-end close.
One source of truth per record
We agree with you which system owns each piece of data — customer record, price, stock — and the others follow. That's what ends the "which one is right?" argument.
Documentation and code handover
Every integration documented: what it reads, what it writes, how often. The code is yours. If you ever switch vendors, nobody is held hostage.
Frequently asked questions
- Do I need to replace my ERP to integrate?
- No, and in most cases it's the opposite: we integrate so you don't have to. Your ERP holds years of history and your team already knows it. What's usually missing is everything else talking to it. We only recommend a switch when the current system has no API, exports nothing and gives no database access — and even then we say so up front, not after the sale.
- Which ERPs can you integrate with?
- The right question is less which ERP and more what it exposes. The common ones — SAP Business One, Sage, Odoo, NetSuite, Microsoft Dynamics 365 — have documented APIs or exports, and so do Shopify, WooCommerce, QuickBooks and Xero. Smaller or older systems sometimes only export files, and that works too. During the survey we confirm with your vendor what's possible before proposing anything.
- What if the other vendor won't cooperate?
- It happens, which is why the survey comes before the quote. We ask your vendor for the API documentation or the export format. If they charge for it or refuse access, you find out before investing. In practice most of them oblige, because integration is what keeps customers on their system.
- How long does an integration take?
- A single flow (Shopify order to ERP, say) usually takes weeks. What sets the timeline is the quality of the documentation on the other side and how many special cases your process has: customer-specific pricing, bundles, made-to-order items. We start with the flow that hurts most and the rest follows, with the first one running.
- Does the integration break when the ERP updates?
- It can, which is why it's born monitored: every run logs what went through and what failed, and a failure becomes an alert. When the vendor changes the API, we adjust it under the monthly support agreed up front. An unmonitored integration is the one you find out stopped when a customer complains.
- You work remotely — what about time zones and GDPR?
- Yes. The team is based in Brazil and works remotely; our working day overlaps most of UK and US East Coast business hours, and meetings are held over video in your time zone. An integration needs nobody on site — it needs API access and exports, granted and revoked remotely. Personal data flowing through the integration (customers, addresses, VAT numbers) stays in your systems and your infrastructure; access is logged, and when a project requires it we sign a data processing agreement under GDPR or the UK GDPR.
Tell us which systems you use and where the retyping happens
Within one business day we reply with what can be integrated, by which route and where to start.
Get in touch